Higher Level 4 Apprenticeship in Business and Professional Administration

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This Apprenticeship is about playing an important support role within a business or organisation. Administrators handle the day to day tasks in an office and make sure things run smoothly The term administration covers roles that involve organising people and resources, including, executive assistants, secretaries, administration assistants, data entry clerks and office juniors. Without them, information would be hard to find, meetings would be missed and businesses would be less productive. As a business and administration apprentice, the exact duties will depend on the employer. Its likely that apprentices will be working with a team or member of staff to handle various tasks. They may be typing up board meeting documents, putting financial information together in spreadsheets, sending the daily post, or faxing and photocopying confidential documents. This sort of work requires a strong sense of responsibility, accuracy and attention to detail. One of the great things about business and administration is that apprentices can work almost anywhere. With their transferable skills, apprentices could be working in a record company or a charity. Administration roles are also an excellent starting point to move into management once they have more experience. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include producing documents, preparing notes, organising and coordinating events and meetings, developing and delivering presentations, providing reception services, using office equipment, setting up and maintaining filing systems, using a variety of software packages, updating information and managing projects. At more advanced levels, tasks may include overseeing operational activities, implementing change within organisations, managing teams, monitoring risk and agreeing budgets

There are no entry requirements for this pathway in addition to the general framework entry requirements. However, it is expected that Higher apprentices will have significant experience of working in a business environment to ensure they have the suitable foundations on which to further build their knowledge and skills. Learners who do not have any business experience may be better suited to the Business & Administration Intermediate Apprenticeship. Learners who have only limited prior experience in a business orientated role may be better suited to the Business & Administration Advanced Apprenticeship.


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All necessary equipment will be supplied by Wipe board and pens; ILPs; E-Learner Portfolios; E-learning modules; Internet; Handouts; Text Books; Equality and Diversity Champion; Workbooks; Networking websites; Fact Sheets; Pastoral Support; Health, Safety and Safeguarding Champion; Awarding Organisation websites; Awarding Organisation Standards; Reference books and journals; Show me boards; Functional Skills Projects; Guroo Functional Challenges; BKSB Mini Tasks; Tools and equipment; Calculators when needed; Computers where available; Dictionaries and spelling aids.

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